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System Installation

Note: Once the EntraPass installation is complete, a regular user cannot start the software without modifying folder permissions. To resolve the issue, the user must be given full administrator rights to:

•  For 64-bit OS:

•  the C:\Program files(x86)\Advantage 10.10 and C:\Program files(x86)\Kantech folders.

•  the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kantech and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Advantage Data Architect registry entries.

•  For 32-bit OS:

•  the C:\Program files(x86)\Advantage 10.10 and C:\Program files(x86)\Kantech folders.

•  the HKEY_LOCAL_MACHINE\SOFTWARE\Kantech and HKEY_LOCAL_MACHINE\SOFTWARE\Advantage Data Architect registry entries.

1 - Before you begin the installation, make sure that no EntraPass application is running.

2 - Insert the software CD-ROM into the CD-ROM drive (or the USB flash drive in a USB port). The installation program should start automatically if your computer is configured to autorun. If the installation program does not start automatically, click Start  > Run , then enter D:\Setup.exe (where D: is the CD-ROM drive) in the displayed field.

3 - Before you go any further, you will be prompted to Choose setup language . English is selected by default.

Note: The setup (InstallShield) language cannot be changed later on if you need to perform an EntraPass update or install system components with a different language. If you must change the setup language, you have to remove and re-install the software.

Note: The system and database language depends on the language you select when installing the software. For example, if you select “English”, it will be the system default language at start up. The system and database language can be changed from the EntraPass Server and EntraPass Workstation.

4 - Click OK. The Welcome screen will be displayed.

•   All the installation windows look the same as the Welcome window.

•   You will notice the software version you are about to install is located at the top left.

•   The middle section of the window contains the instructions you will follow throughout the installation process. The instructions will be updated automatically when you click Next .

•   Back  and Next  buttons are available at the bottom of the screen to allow navigating back and forth within the installation screens if you wish to verify or modify a parameter you previously setup.

•   You can Cancel the installation at any time.

5 - Click Next to continue the installation. The Setup Start window will be displayed.

6 - Select the operation (s) you wish to perform. The first set of options are for new installs and the last option is for updates. During the first installation, you will only be able to select one of the install options. We suggest that you install the first option in the list.

•   Install Server, Database and Workstation : This option will install the EntraPass Corporate Edition system. It will be greyed out if the application is already installed on the machine.

•   Install Additional Workstation : This option is selected when you are installing an additional workstation. It will be greyed out if a server or a workstation is already installed on the machine.

•   Install EntraPass System Components : This option allows installing EntraPass optional or additional system components such as Gateways, WebStations, SmartLink, Video Vault, Oracle/MS-SQL Interface and Mirror Database and Redundant Server, etc. The option will be greyed out if the component has already been installed on the computer.

•   Install EntraPass System Tools :  This option allows installing EntraPass System Utilities (Vocabulary Editor, Report Viewer, Video Viewer, SmartLink Network Interface, etc.). An option is greyed out if the utility has already been installed on the machine.

•  Update Installed Applications: This option will be greyed out if the system has not been installed previously. To update your EntraPass system, see Updating EntraPass.

7 - Click Next. The Serial Number window will be displayed.

8 - Enter the serial number for the EntraPass Corporate Server or Software. The information is located in the CD-ROM pocket. Make sure to enter the correct digits. The Next button is only enabled if the serial number is valid.

9 - Click Next . The system displays the software End-User License Agreement.

10 - Select I accept... if you understand and agree with the conditions described in the end-user license agreement or click I do not accept... to cancel the installation.

Note: You will not be able to complete the installation if you refuse the terms of the license agreement. The Next  button will remain greyed out until you select I accept...

11 - Click Next. The Customer Information screen will be displayed.

12 - Enter the User Name and the Company Name.

13 - Select the user type: Anyone who will use this computer or Only  the person currently logged in and registered in the system.

14 - Click Next. The Choose Destination Location window will be displayed.

15 - You can keep the selected directory and click Next , or select another one.

•   If you want to change the directory where to install the application, click Change . The Choose Folder  dialog will pop up where you can select the new installation directory.

•   Type in the destination directory where you want to install EntraPass or double-click the directory structure all the way down to the destination directory. Then, click Ok . The path will be indicated in the Choose Destination Location window.

16 - Click Next. The Ready to Install the Program window will be displayed.

17 - If you need to review the parameters you’ve setup, click Back. If everything is ready for the installation, click Next. The installation will begin.

18 - During the installation process, you will be prompted to Select the primary and secondary languages. This will define the language used to build the database and the languages used to run EntraPass.

19 - Click OK. The installation will continue.

20 - During the installation process, you will be prompted to In stall:

•   the Intellex API,

•   If the Intellex API is required, click Yes ( Note ) and follow the instructions.

21 - Once the options are completed, the system will prompt you to consult the Read Me  file. You can also select to install the applications as Windows services. Applications that run as Windows services will automatically restart after a system shut down even if accidental.

22 - Click Next . The system will verify if there are any other applications or utilities you can install. If this is the case, the following message will pop-up on screen:

•  If you want to install other applications, click Yes and start over at number 4.

Note: If the application you want to install requires a serial number, you must call the Kantech Technical Support Desk to register the system before you can go any further: see System Registration.

•   If the installation is completed and you do not wish to install other applications, click No . The InstallShield Wizard Complete window will pop up:

23 - You can select to restart your computer at this time or do it later.

24 - Remove the CD-ROM from the CD-ROM drive (or the USB flash drive).

25 - Click Finish to complete the installation.

Note: You must restart the computer after the installation.

26 - Your next step will be to contact Kantech Technical Support desk to get your registration key number for additional systems components. Follow instructions in the next section of this manual.